Training & Communication
Once a theme has been established and the operational process is outlined and determined, all success rests in the hands of the staff to execute properly.
Both the kitchen and the service staff have to be aligned in a common understanding of the final product and service experience.
Training & Communication therefore start with a simple, easy to understand summation of the guest experience, as well as an understanding of everyone's role. This is of particular importance to create a harmonious, productive work environment.
FwT has launched a variety of concepts where the success depended on a thourough understanding of the creative concept, the final product, of roles and responsibilities.
Training & Communication is the final outcome of Concept Review and Operational Analysis